Silent Calls

If you have been troubled by calls where the phone rings but on answering there is no one there, you can log details of this call with the Telephone Preference Service. TPS will then forward your query in a regular report to the Office of Communications. Ofcom will use this data to monitor the situation of Silent Calls. Please dial 1471 and try to obtain the number that called you which will help Ofcom to ensure compliance with the regulations surrounding these calls. Alternatively you can seek further help & advice regarding Silent Calls from your line service provider.

Silent calls are generated by automatic dialling equipment which dial more numbers than there are operators available to take the calls.

To log details of these types of calls, please visit the Complaints section of this website.